TERMS & CONDITIONS ON PRE-ORDERING ITEMS.
FOR INQUIRIES: Please contact us via the contact us page.
PRE-ORDER: These are items that are not available and/or are currently sold-out in our shop.
Pre-order or back-order is placing orders in advance and requires a down payment.
On pre-order, we give customers availability-guarantee and sure item stock for them.
Please make sure you have read and understood all the conditions written here before submitting your Orders.
1. Full payment is required & should be made via PayPal
2. Estimated Date of Arrival: This is based on the shipment schedule of our selected courier. Schedule may not be accurate. Specially when items are from Europe. ETA from Europe is approximately 15 to 25 days arrival from date of delivery. This may take a little longer than we expect. So please, manage your expectations when it comes to ETA. But we can assure a maximum of 45-days arrival, or your money-back guarantee.* (please see separate note)
3. Cancellation: Ordered items are considered sold. Down payments are not refundable & can not be exchange for other tools/items/services.
4. If in case, your ordered item/s did not arrived to us within 45 days, we will refund your down payment in full.
5. Orders without any payment made will be automatically cancelled.
6. All pre-order items are considered SOLD & FINAL: no returns/exchange/ cancellation after payment is made.
7. For customers who expect immediate delivery of pre-order items and cannot conform with the pre-order timeline, we highly recommend NOT TO PLACE ORDER to avoid frustration and misunderstanding in the future. We would greatly appreciate your kind understanding and consideration in the timeline arrival & delivery.
8. Terms and conditions subject to change without prior notice.
*ON ETA: 45-day refund policy Usually products arrive on time, if and when delays (that are due to circumstances beyond our control) occur greater than 45-days, we will provide full refund of payment made or a compromise agreement can be discussed by both parties (Walter RC & the Buyer). Thank you.